Privacy Policy

We highly value your privacy. This statement clarifies how we collect, use, process and share your information when you use our services.

1. Collection and Definition of Personal Data

Personal data refers to information that can directly or indirectly identify an individual, including anonymous data linked to identifiable personal information. It excludes irreversibly anonymized or aggregated data that cannot identify you under any circumstances.

We comply with the principles of legality, legitimacy and transparency, collect and process only necessary data within specified purposes, and adopt technical and administrative measures to secure user data. We process personal data to verify accounts and user activities, monitor fraud risks, investigate suspicious or illegal behaviors, and enforce our service terms and policies, based on our legitimate interest in ensuring service security.

1.1 Data We Collect

Data you actively provide: We collect information you submit when creating accounts, contacting customer service, participating in surveys, using online support tools or completing purchases. This includes payment information (card numbers and billing details), account authentication information, shipping and contact details.

Automatically collected usage data: When you access our website and services, we automatically collect device type, unique device ID, IP address, operating system, browser type, service usage records, diagnostic data and approximate location information (via GPS or IP tracking, where available) to optimize our products and services.

1.2 How We Use Your Personal Data

We use your personal data to operate, optimize and upgrade our products and services, communicate with you, deliver targeted services and advertisements, and protect the security of our platform and users.

Service operation and optimization: We process your data for data analysis, industry research and service audits to sustain and improve our business. We also use your submitted information to manage promotional activities, contests and other campaigns in accordance with corresponding activity rules.

User communication and personalized experience: With your explicit prior consent, we will send you product updates, policy notifications and marketing communications. We may also personalize your service experience, evaluate promotional effects, and share your data with authorized third-party partners for their marketing services. You may opt out of marketing emails at any time and withdraw your consent by contacting us.

Note: For all data processing activities requiring your explicit consent, you have the right to withdraw your consent at any time via our official contact channels.

2. Cookie Policy

Cookies are small text files stored on your browser or device to identify devices and record usage information. We also adopt similar tracking technologies for consistent data collection purposes. All such technologies are uniformly referred to as “cookies” in this statement.

We use cookies to personalize content, deliver and measure advertising effects, analyze user behaviors, and provide safer and more optimized services. The types of cookies used vary by the websites and services you access.

3. Disclosure of Personal Data

We only share your personal data with strategic cooperative partners who assist us in providing and optimizing products and services. No personal data will be shared with third parties for their independent marketing purposes without your explicit prior consent.

3.1 Legal Compliance and Business Transfer

Legal obligation fulfillment: We may disclose your data to comply with mandatory laws, judicial procedures and official regulatory requirements in your residence region or the European Economic Area (EEA). For EEA users, all data processing activities comply with Article 6(1) of the EU GDPR.

Business transaction execution: We may transfer your personal data to affiliated companies or relevant third parties in the event of business merger, reorganization, acquisition, joint venture, asset transfer, bankruptcy settlement or other business restructuring.

Rights protection and public interests